Will 20/20 Imaging offer full training for doctors and technicians?
Yes, with the on-site install and training, a technician will set up the entire system and provide training for both doctors and x-ray techs. Staff will not only receive training, but the technician will also monitor the use at first to ensure everyone is comfortable using 20/20 Imaging.
Will 20/20 Imaging install all hardware and software?
With the on-site install, yes, a trained technician will set up the hardware and software and also provide training for doctors and x-rays techs to make sure everyone is secure in using the equipment.
Is there a warranty on 20/20 X-ray imaging systems?
Yes. On the momentum DR panel, there is a three-year warranty, with seven years on the capacitor/battery). The FP, FPH, FPW, and DR Panel have a five-year warranty. Additionally, the PC components include a three-year warranty, and you will get live support after installation.
Does 20/20 Imaging offer tech support?
Yes. Once the installation is complete, full support is available from experienced live technicians. Even if a problem arises years down the road, you can reach out to our live support for help.