ScripHessco Website Help - ScripHessco Site Guide

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Problems Logging In

• Password is "CaSe SeNsiTive". Make sure your caps lock is off
• If you forgot your username and password we can send it to your inbox
• Sometimes the only solution is to clear you're browser's cache. See Below:

How do I clear my cache?

To clear your cache in Internet Explorer 6.x :

1. Open up a browser window. Make sure all other open browser windows are closed.
2. Click the Tools menu at the top of your browser, and select Internet Options.
3. Click the General tab at the top of the dialogue box.
4. Click Delete Files under Temporary Internet files.
5. Select Delete all offline content by checking the box.
6. Click OK.

To clear your cache in Internet Explorer 7:

1. Open up a browser window. Make sure all other open browser windows are closed Click Tools > Internet Options.
2. Select the General tab.
3. Click Delete under Browsing History.
4. Under Temporary Internet Files, click Delete Files.
5. Click Delete Cookies.
6. Click OK.

To clear your cache in Mozilla Firefox:

1. Open up a browser window. Make sure all other open browser windows are closed.
2. Click the Tools menu at the top of your browser and select Clear Private Data...
3. Select the Cookies and Cache checkboxes.
4. Click Clear Private Data Now.

To clear your cache in Mozilla and Netscape:

1. Open up a browser window. Make sure all other open browser windows are closed Click the Edit menu at the top of your browser, and select Preferences.
2. Click the + next to Advanced.
3. Select Cache under Advanced.
4. Click Clear Cache.
5. Click OK.

To clear your cache in Safari:

1. Open up a browser window. Make sure all other open browser windows are closed Open the Safari menu on your browser's toolbar.
2. Select Empty Cache.
3. Click Empty in the dialogue box.

In some cases, it may be necessary to clear your cache more than once.