Shipping & Delivery
United States
Orders for in-stock items will ship within 3 business days. We are unable to process orders on Saturdays and Sundays. Shipping method is Ground (unless otherwise selected by Customer) to all destinations in the U.S. (including Alaska and Hawaii – shipping method and rates may vary). Items ordered directly from the manufacturer may take longer.
We reserve the right to choose carriers based on customer needs, cost and delivery schedules. Please note that any orders placed on Fridays after 4:00 CST (Central Standard Time) will not be processed until the following Monday.
Shipping Rates
Effective August 3rd, Ground Shipping will be calculated using the subtotal in your cart. The regular ground shipping rates are as follows:
|
Shopping Cart Subtotal |
Ground Shipping Rate |
|
$0 - $49.99 |
$7.95 |
|
$50 - $74.99 |
$10.95 |
|
$75 - $149.99 |
$13.95 |
|
$150+ |
$15.95 |
Heavy Item Surcharge
Due to the substantial cost to ship some orders, shopping carts with total calculated weight of 100 lbs or more may incur an additional Heavy Item Surcharge at checkout.
Please review your cart carefully before ordering and adjust as needed.
Please note that any orders that exceed 500 lbs must be placed through customer service to arrange special shipping. Please contact 1-800-747-3488 and a representative will assist you with your order.
|
Weight |
Heavy Item Surcharge |
|
Under 100 lbs |
No Additional Charge |
|
100 - 149 lbs |
$60 |
|
150 - 199 lbs |
$90 |
|
200 - 249 lbs |
$140 |
|
250 - 299 lbs |
$160 |
|
300 - 349 lbs |
$200 |
|
350 - 399 lbs |
$210 |
|
400 - 449 lbs |
$240 |
|
450 - 499 lbs |
$270 |
|
500+ lbs |
Call Customer Service |
Shipping Methods
Ground - Parcels reach most continental United States destinations within 5 business days of shipment and include tracking information. Please note that processing and packing your order may take up to 3 business days before they are able to ship. Due to additional factors such as weather conditions and your location, your delivery may take slightly longer. We are not responsible for delays by the carrier.
Two Day - Your shipment is guaranteed by UPS or FedEx to arrive in 2 business days (Monday-Friday). To qualify, the order must be entered by 2:00 pm CST Monday-Friday. Example: An order submitted Monday by 2:00 pm CST will arrive by Wednesday afternoon. An order submitted Friday by 2:00 pm CST will arrive on Tuesday. We are closed all major holidays which will push back delivery.
Standard Overnight - Your shipment is guaranteed by UPS or FedEx to arrive by 3:00 PM the next business day (Monday-Friday). In order to qualify, the order must be entered by 2:00 pm CST Monday-Friday. Example: An order submitted Monday by 2:00 pm CST will arrive by Tuesday afternoon. An order submitted Friday by 2:00 pm will arrive on Monday. We are closed during normal holidays which will push back delivery.
Priority Overnight - Your shipment is guaranteed by UPS or FedEx to arrive by 10:30 AM the next business day. In order to qualify, the order must be entered by 11:00 am CST Monday-Friday. Example: An order submitted Monday by 11:00 AM CST will arrive by 10:30 AM Tuesday. An order submitted Friday by 11:00 AM CST will arrive Monday morning by 10:30 AM CST. Please call customer service for a custom quote. Priority overnight is not available in all areas.
Saturday Overnight Delivery - Saturday delivery is available using FedEx. Orders must be placed on the Friday before the desired delivery date. A $16.00 additional charge applies. Please call customer service for a custom quote. Order must be received by 11:00 AM CST.
White Glove Service - We offer FedEx Signature Home Delivery, Evening Home Delivery and Appointment Home Delivery. Please call customer service for a custom quote.
Common Carrier - Large orders or items will be shipped LTL via common carrier. Please contact customer service for a custom quote.
Alaska / Hawaii Ship Method
All parcels are shipped using Ground, USPS, or another international carrier. We will select the most appropriate carrier based on order make up and destination.Please call customer service for a custom quote.
Post Office Box & APO/FPO
Please contact customer service for product availability and to request a delivery quote.
Canada, Puerto Rico & Virgin Islands
International Economy - 2-5 business days, depending on location. Please call customer service for a custom quote.
International Priority - 1-3 business days, depending on location. Please call customer service for a custom quote.
All taxes, duties, and brokerage fees are the customer's responsibility and will be added to the order total at checkout. For more information, please call us at 1-800-747-3488 .
All taxes, duties and brokerage fees are the responsibility of the customer and will be added to shipping at the time of order entry. For more information, please call us at
International Orders
Your orders can be sent nearly anywhere in the world. To receive a custom international shipping quote, please submit your information here for International Orders. Our international customer service agent will then email you a quote within 24 business hours.
Customs and duties are the customer's responsibility. For more information, please contact: 1-800-747-3488 .
Additional Notes, Disclaimers, and Restrictions
-Oversized / Heavy Items
An additional fixed charge may apply to oversized and overweight items or shopping carts.
Please review your cart carefully before ordering and adjust as needed.
All weights are calculated based on dimensional weights (calculated from the length, width, and height of a package) for shipping considerations.
Manufacturer Direct Shipping
Products with an item status of "Drop Ship" ship directly from the manufacturer. We can confirm the date the item was shipped and, upon request, we can contact the manufacturer and provide you with tracking information. Please call our customer service number.
Important Disclaimer
Our shipping terms are FOB Seller’s warehouse. Risk of loss transfers at time of shipment. We are happy to contact the shipper on your behalf to file a claim.
CBD Shipping restrictions
CBD Edibles are not able to be shipped to the following states or territories:
Idaho
South Dakota
North Dakota
Iowa
Louisiana
Hawaii
Puerto Rico
Guam
Virgin Islands
CBD Topicals are not able to be shipped to the following states or territories:
Idaho
South Dakota
Louisiana
Puerto Rico
Guam
Virgin Islands